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24/7 monitoring, nightly backups, and weekly reports?
Recon Media Premium WordPress Care Plan
Blazing fast hosting servers
Our websites are on their own virtual private server that is tuned specifically for WordPress sites.
Nightly Cloud Backups
We do full and secure nightly backups so you never have to worry about losing your site again.
Weekly website health report
Weekly Google Analytics Report
Every Monday morning get a report showing how many visitors you’re getting, where they’re coming from, and more.
Wordpress Core updates
Recon Standard Care Plan
Nightly website backups
Private virtual server, never shared
Intelligent IP address blocking
Malware monitoring & removal
Standard technical support
Recon Premium Care Plan
Everything in Standard Care Plan
Monthly Google Analytics reports
Monthly Website Health Reports
WordPress core updates
Monthly plugin and theme updates
Private Recon/client Slack channel
Premium technical support
Recon Turnkey Website Plan
Everything in Premium Care Plan
Dedicated account manager
Full WordPress website creation
Up to 10 pages
Private Client Dashboard
No startup costs
Own it after 24 months
Recon Media One-time tune-up
Increase site speed and performance
Decrease page weight
Optimize all images for 2019 standards
Update sitemap.xml file to latest version
Set up 24/7 malware monitoring
SEO and metadata tune-up
Final Website Health Report
Our website health report gives you an update on your overall site heath. Things like overall site speed, uptime monitoring, plugin issues and recent updates, and more.
Our Google Analytics report give you regular insight into the traffic your website is gaining, where it’s coming from, and what people are searching for to find it.
Your Google Analytics report includes the data and information that’s important to you, and in an easy-to-decipher format.
SEO health status
Site speed and uptime
Google Analytics Dashboard
Wordpress Care Plans FAQ
What if Recon didn't build my site?
Whether we built your site or not, we can certainly help keep it safe, secure, and speedy.
How will I transfer my site to Recon?
First of all, you won’t need to lift a finger. We’ll do all the heavy lifting.
All we’ll need from you is your current WordPress website login information. That’s normally enough for us to do our thing.
Occasionaly, we may need FTP access as well, but will let you know if that’s the case.
What will you need from me to get started?
If your care plan includes a private Recon Media Client Portal, you will also receive an email within 24 hours that has your login information so you can access your dashboard.
How long till I see an improvement in speed?
This is because we are careful to ensure there is zero downtime during the process and we make sure it’s done right.
Why do I need a WordPress Care Plan?
WordPress websites require monitoring and maintenance just like any other business investments. Having the peace of mind that your site is back up securely every 24 hours is nice, too!
In the event your site does go down, we will initiate the Disaster Recovery protocol and restore it to it’s full glory.
Can you tune up my site on another host?
All we will need is administrative login to your WordPress website on your host.
What is the usual response time?
Generally, we will have you fully up-and-running within 24 hours upon your initial order.
Your WordPress website backups will happen each night, and we monitor incoming support requests daily and on weekends.
Our team is normally able to respond to those requests within 4 hours or less. Bigger support issues may take 24 hours to resolve.
How do you handle Care Plan billing?
You may also opt to have Recon Media email you an invoice each month and then send a check.
How are these different from my host?
We handle all the support related issues for your domain and website so you don’t have to. This means ensuring your site is always up-to-date and secure or your domain isn’t going to expire and lapse.
We offer our Care Plan clients peace of mind by having everything under one roof. When you’ve got Recon Media managing your site and keeping it tidy, you only have one point-of-contact to worry about and we’ll never try to upsell you when you contact us.
Do I have to sign a contract?
Our clients retain us each month because we’re WordPress experts and they know we’ve got their back when it comes to their websites.